Bring Your Ideas to Life

Last updated: 13 July 2026

1. Introduction

CRX3D ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This policy explains how we collect, use, and protect your personal information when you use our website and purchase our products.

2. Information We Collect

We collect the following personal information:

• Identity data: First name, last name
• Contact data: Email address, telephone number, delivery address
• Transaction data: Purchase history, payment confirmation details
• Technical data: IP address, browser type, cookies

3. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Communicate order status and tracking updates
• Send transactional emails (receipts, shipping notifications)
• Improve our website and services
• Comply with legal obligations

4. Third-Party Service Providers

We share your personal information with the following service providers where necessary to fulfil your order:

• The Courier Guy — for delivery of your order (name, address, phone number)
• Yoco / Ozow / PayFast — for payment processing (no card data is stored by us)

We do not sell or rent your personal information to third parties.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Payment processing is handled by PCI-DSS compliant payment providers.

6. Cookies

We use cookies to maintain your shopping cart session and to analyse website traffic. You may disable cookies in your browser settings; however, this may affect the functionality of the website, including your shopping cart.

7. Your Rights Under POPIA

As a data subject you have the right to:

• Access your personal information held by us
• Request correction of inaccurate personal information
• Request deletion of your personal information (subject to legal retention requirements)
• Object to processing of your personal information
• Lodge a complaint with the Information Regulator at www.inforegulator.org.za

8. Information Officer

To exercise your rights or to raise a data protection concern, contact our Information Officer at info@crx3d.co.za.

9. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be posted on this page with a revised date.